Services - Seminars

We hold a series of seminars to explain the benefits of GoldMine, a high powered Sales & Marketing software package that enables organisations to continuously improve their ability to identify, acquire and retain profitable customers.

Some areas within your organisation where GoldMine and CRM has the greatest impact and gives you the edge over your competitors include:

Sales:

• Prospecting
• Opportunity Management
• Quote generation
• Up to date Management reporting and analysis
• Single, real time view of customer status (i.e. new business forecast & issues)
• Key Account Management
• Scheduling Activities (i.e. a customer activity is never forgotten)

Marketing:

Easier and more cost effective marketing campaigns Trends Analysis of the effectiveness of campaigns Enhance company image & brand Tighter customer relationships Reduced cost of marketing activities Achieve more with less staff Easier telemarketing

Service & Support:

Single view of customers history with the company

• More effective use of resources
• Call centre application
• Call tracking
• Measure of effectiveness
• Pre-handle situations (Escalation Management)

The seminars take a practical look at how companies can take a common sense business approach and make best use of technology to help them grow and become more profitable without breaking the bank!